What to do after you receive an alert
We recommend that you get tested. Contact your health care provider or visit covidtest.maryland.gov to find testing locations near you. Make sure you wear a mask and maintain a distance of 6 feet from others when you go to get tested. If you test negative during your quarantine period, you will still need to complete your full 14-day quarantine before it is safe to be around others.
MONITOR YOUR HEALTH
Take your temperature with a thermometer every day and watch for other signs and symptoms of COVID-19 such as cough, shortness of breath, chills, muscle pain, sore throat, or new loss of taste or smell. If within 14 days after exposure you begin to experience symptoms, contact your healthcare provider for further instruction.
If you receive an exposure alert, you should stay home and monitor your health for 14 days after the potential exposure (unless you tested positive in the previous 3 months*). This is particularly critical if you have symptoms, have a known exposure to someone with COVID-19, have traveled recently to an area with high rates of COVID-19, or have participated in high-risk activities including (but not limited to) going to an indoor restaurant or bar, playing team sports, or participating in large gatherings.
Avoid contact with others to prevent spreading COVID-19. Do not go to work or school. Do not take public transportation, taxis, or ride-shares. Your local health department can assist you with making sure that your basic needs (for example, food and medication) are being met. You can find more information about how to safely quarantine in the FAQs about Isolation and Quarantine.
*If you tested positive for COVID-19 in the previous 3 months, you do not necessarily need to quarantine. However, we recommend that you monitor your symptoms closely for 14 days from your date of exposure. If you develop symptoms of COVID-19 during that time, please quarantine at home and contact your healthcare provider to see if testing is necessary.
ANSWER THE CALL
You may receive a call from our contact tracers. Please answer if you see MD COVID or 240-466-4488 on your caller ID.
You could receive a call if the individual with COVID-19 shares with a contact tracer that they were in close contact with you while infectious. The contact tracer will call you and provide guidance on how to quarantine and how to monitor for symptoms. This process was developed to help prevent further spread of COVID-19.
A contact tracer will never ask you for your social security number, financial or bank account information, or personal details unrelated to COVID-19.
HOW DO I DETERMINE MY DATE OF EXPOSURE?
To determine your date of exposure on an iPhone, go to Settings and open Exposure Notifications. The exposure date is found under “You might have been exposed to COVID-19…” On an Android phone, your date of exposure is conveyed in the alert message under “possible exposure date.”
If you have questions about MD COVID Alert that are not in the FAQs, please submit questions to firstname.lastname@example.org or call the Maryland Department of Health Call Center at 877-319-1525.
The Call Center is open Monday – Friday, 8:30 a.m. – 5:00 p.m. and is closed on the weekends.